Indianapolis, Indiana – November 19, 2014
It’s all about accountability: In the world of customer service, actions speak louder than words.
For years we have used our ERP (Enterprise Resource Planning) software to drive business decisions and generate our comprehensive manufacturing schedule. In our high mix, low volume shop environment, maintaining reliable schedules is essential to our success.
As we looked for ways to improve this process, we implemented some tried and true “Visual Factory” techniques to make our schedules even more visible throughout the entire organization.We recently installed 43″ television monitors at every machine tool and fabrication resource in the shop. This gives everyone, from general managers to visiting customers, the ability to physically see and track operations on the critical path throughout the entire manufacturing process.
As illustrated in the pictures, only internal work order and work center operations numbers are displayed. This assures customer confidentiality is maintained at all times. This enhanced “Visual Factory” implementation is one of many examples of the investment in our facilities and the continuous improvement we strive for every day.
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