Project & Program Management
Total customer satisfaction is paramount to your success and ours as well. Our Customer Focused Teams (CFT’s) are at the core of our commitment to customer satisfaction. Teams may vary in size and market, based upon need, but always consist of a dedicated lead and degreed engineers. Teams at MTM commit themselves to understanding the complexities of the market they serve and individual customers’ needs represented within those markets.
Specialists in your Industry
Our customer relationship begins at the quoting stage and extends through the entire program life. This allows us to solidify a professional relationship between you and our team from the start. Your team is responsible for the planning, release, program management, and customer reporting activities throughout the life of the program. To further enhance their efforts and total customer satisfaction, the CFT’s are supported by many areas of the business; senior leadership, procurement, production control, quality assurance, and many more.
Premier Process Management
We have been utilizing an integrated ERP system since 1996 to manage all aspects of our business. Our quality system is fully integrated into this system with internally developed software to satisfy the highest needs and requirements of our customers. This allows for processing, inspection, test, traceability, and examination requirements to flow seamlessly through the organization and to our customers.